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Introduction

Welcome to the Vivin Platform, a comprehensive property management system designed to streamline every aspect of your rental business. Whether you manage short-term vacation rentals or long-term residential properties, Vivin provides the tools you need to oversee bookings, finances, operations, and more—all from a single, intuitive dashboard.

This guide is structured to help you quickly find the information you need. Each section covers a specific module of the platform, with step-by-step instructions, business rules, and visual references to help you master the system.

Who This Guide Is For​

This documentation is designed for property managers, operations teams, and administrators who use Vivin daily. It assumes no prior technical knowledge and explains all features in clear, accessible language.

Key Platform Capabilities​

The Vivin Platform enables you to manage your entire property portfolio through seven core modules. The Dashboard provides a real-time overview of your business health, displaying key metrics such as total properties, active bookings, upcoming move-ins, and current availability. The Listings module serves as your property inventory, where you can view and manage all properties and their individual units in a hierarchical structure.

For reservation management, the Bookings module offers both list and timeline views of all tenant reservations, with powerful filtering options by status, platform, and date range. The Sales module helps maximize revenue through an availability calendar and channel manager that connects to platforms like Airbnb and Booking.com.

Financial oversight is handled through the Finance module, which tracks all income and expenses with detailed breakdowns by booking, transaction type, and payment status. Day-to-day operational tasks are coordinated in the Operations module, which manages maintenance tickets, check-ins, check-outs, and operational cash flows. Finally, the Utilities module provides specialized tracking for monthly property expenses such as electricity, water, gas, and internet.