Common Workflows
This section provides step-by-step guides for the most frequently performed tasks in Vivin. Each workflow describes the complete sequence of actions, the modules involved, and what to watch out for at each step.
- Onboarding a New Property — Add a property to your portfolio from owner registration to channel setup
- Processing a New Booking — Create a booking from enquiry to confirmation
- Managing a Check-in — Coordinate tenant arrivals and key handovers
- Managing a Check-out & Deposit Refund — Handle departures, inspections, and deposit returns
- Handling a Late Payment — Follow up on overdue payments consistently
- Cancelling a Booking — Process cancellations with proper deposit handling
- Resetting a Management User Password — Recover management account access using email reset links and token-based password update
- Entering Monthly Utility Bills — Monthly billing process for accurate tenant overage calculations