My Profile

The My Profile page lets you view and manage your own account information — your name and email as displayed across the platform. This is separate from Users, which manages team members and their permissions.

First-time workspace setup

Update My Profile (/profile) any time after step 3 Users — display names feed @mention threads and Audit filters; optional during Getting Started — Recommended Setup Sequence steps 1–12. Per-user locale and notification opt-outs live on Personal Settings (/settings/personal). Full tab map: Recommended setup order. Workflow pairing after go-live: Account Settings — Setup sequence after go-live.

Finding your way in this guide

Edit display fields in Profile Fields and save from Updating Your Profile. Access issues: Permissions. Locale and email toggles are on Personal Settings — not /profile. Non-linear operator habits (Lockout catch-up, Pending manual receipt approval, Reject/revert mistaken receipts, Portfolio segmentation by tenant category, Notification row-click navigation, Payment alert to receivables triage, Confirmation alert triage, Finance debt receivables triage, Finance Income status drill-down, Cash flow forecast drill-down) have matching Related subsections below. Full pairing matrix: My Profile section cross-reference · Account Settings — Tab cross-reference.

Direct access

This page is outside the Account Settings tab list: open platform.vivin.app/profile directly or from in-product links that point to /profile. It is not the same URL as Personal Settings under Account Settings (/settings/personal), where per-user preferences live (interface language, tab order, and your email delivery toggles) in the Account section of the settings shell.

Pair with other Account Settings tabs

Display name here feeds @mention threads and Audit Created by filters — keep it aligned after staff changes. Interface language, tab order, and per-user email toggles live on Personal Settings (/settings/personal), not on /profile. Admins manage teammates on Users. Section-to-doc pairing: My Profile section cross-reference. Hub tab matrix: Account Settings — Tab cross-reference.

Who can use it

Pair with other My Profile sections

Saving name changes requires an accepted API update for your user — when Save profile returns 403, admins adjust roles on Users and roles or use Resetting a Management User Password for sign-in recovery. Full pairing matrix: My Profile section cross-reference.

Any signed-in management user can open /profile. Saving name changes requires the API to accept an update for your user (most roles can edit their own profile; a 403 means your role blocks profile edits — see Permissions below). This page is separate from Account Settings tabs, which are gated by granular keys such as account_settings.general_information — see Users and roles.

Accessing My Profile

Pair with other My Profile sections

/profile is outside the Account Settings tab list — bookmark routes from Deep Links — Profile routes and send operators to Personal Settings (/settings/personal) for locale and notification opt-outs. Full pairing matrix: My Profile section cross-reference.

Use the direct profile URL while logged in: platform.vivin.app/profile.
In the current layout, the left sidebar User section contains Account (Settings) and Logout only.
Use this page to update your first and last name only. Interface language is configured under Account Settings → Personal Settings (/settings/personal), not on My Profile.

Profile Fields

Pair with other My Profile sections

Email stays read-only here — per-user Payment notification emails and Service subscription emails live under Personal Settings — Your email preferences behind the account Preferences — Notifications master. Full pairing matrix: My Profile section cross-reference.

Field	Editable	Description
First name	Yes	Your given name. Used in the header, notifications, and across the platform.
Last name	Yes	Your surname. Displayed alongside your first name.
Email	No	Your login email. Email changes are not supported in this flow.

info

Email updates are not currently supported from the My Profile page. If you need to change your email address, contact your administrator or a Super Admin.

Payment notification emails and Support ticket assigned emails are not configured on this page. Use Account → Personal Settings (/settings/personal) for your own opt-in/opt-out, and Preferences for the account-wide Receive payment notifications switch — both account and personal payment toggles must be on for you to receive payment messages.

Interface overview

Pair with other My Profile sections

A load-failure banner instead of the name form usually means connectivity — see Glossary — Settings and profile load failures before assuming permission loss. Full pairing matrix: My Profile section cross-reference.

The page is a simple form in the main workspace: first name, last name, and read-only email. A primary Save profile action persists name changes. Below the form, a short note links to Personal Settings (/settings/personal) for interface language, your email delivery toggles, and module tab order — those preferences are not edited on /profile.

The surrounding app shell matches other management pages (sidebar and main content). When your role cannot edit profile fields, the form stays read-only and the app shows a short notice instead of Save profile — see the Permissions caution below.

Load failures — If your profile details cannot be fetched, the page shows We could not load your profile details right now. instead of the name form. Refresh the browser tab or sign in again after connectivity recovers. This is separate from the 403 permission message when Save profile is blocked. See Glossary — Settings and profile load failures.

Screenshot freshness

My Profile hint-link capture re-verified 2026-06-17 05:10 UTC (VIVIN_DOCS_BASE_URL=http://localhost:5173 VIVIN_DOCS_RECORD_API=$VITE_API_BASE_URL npx tsx tools/capture-docs-enrichment-media.ts).

Updating Your Profile

Pair with other My Profile sections

Saved display names feed @mention on Bookings — Comments tab and Created by on Audit → Manual Blocks — refresh after staff turnover before month-end reviews. Full pairing matrix: My Profile section cross-reference.

Open platform.vivin.app/profile while logged in.
Edit First name and Last name as needed.
Click Save profile.

Validation: both name fields are required (trimmed). Empty first or last name shows an inline error and does not call the API. On success, a green Profile updated successfully message appears; on failure, a red alert explains the problem (permission denied vs generic save error).

Your changes take effect immediately in the signed-in session. The updated name is used anywhere the product shows the operator who performed an action, including:

Sidebar user section and booking attribution (Created by, Change history on Listings)
Audit → Manual Blocks Created by filter and column when you create availability holds
@mention autocomplete on booking Internal Notes (see Bookings > Internal Notes tab)
Operations tickets and internal timelines that record the acting user

Email and password are not changed here. For sign-in password resets, use Resetting a Management User Password (self-service from the login screen when your account allows it).

Walkthrough: open My Profile, edit name fields, and Save profile (email stays read-only).

Permissions

Pair with other My Profile sections

When Save profile is blocked, file Using in-app support or ask a Super Admin on Users and roles to adjust the role matrix. Full pairing matrix: My Profile section cross-reference.

Permissions

If you see You do not have permission to update profile details, your role blocks profile edits. Contact a Super Admin or administrator to change your name in Users or to adjust your role. The form fields may still appear, but Save profile will not persist.

My Profile section cross-reference

Use this table when one My Profile topic naturally leads into another Account Settings tab, operator module, workflow, or concept — each row links to the docs you should read before or after saving identity fields.